Last Updated: July 27, 2026
Welcome to Numeriq Solutions. By accessing our public website or engaging our outsourced payroll, bookkeeping, tax filing, and CFO services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before engaging our services.
We provide professional bookkeeping, payroll processing, statutory remittances (NSSF, SHIF, Housing Levy), and tax compliance services under a Service Level Agreement (SLA) executed between Numeriq Solutions and the Client company. Our services are provided on a fractional, outsourced basis, and do not establish an employer-employee relationship between Numeriq Solutions and the Client's personnel.
To ensure accurate calculations and timely filings, the Client agrees to:
Numeriq Solutions is not responsible for errors, delays, or penalties resulting from inaccurate or late documentation provided by the Client.
Our service fees are billed monthly in advance or arrears, depending on the agreed plan. Invoices are payable in Kenyan Shillings (KES) within 7 days of the invoice date. Late payments may result in the temporary suspension of services, including monthly payroll processing and KRA submissions, until outstanding balances are cleared.
We warrant that all returns prepared by our team will be completed and uploaded in compliance with Kenyan tax codes and statutory guidelines. Our Compliance Guarantee applies under the following condition: if the Client has delivered all payroll variations and financial documents by the cutoff date, and a deadline is subsequently missed due to our administrative delay, Numeriq Solutions will cover 100% of the late-filing penalty and interest charged by the KRA, NSSF, or SHIF.
We treat all client financial records, business plans, and employee records as highly confidential. We will not disclose any proprietary or personal information to third parties without the Client's explicit written permission, except where required by law. Both parties agree to protect confidential information using the same degree of care they use to secure their own sensitive records.
Except in cases of gross negligence, willful misconduct, or under our Compliance Guarantee, our total liability for any claim arising out of or relating to our service agreements is limited to the total fees paid by the Client to Numeriq Solutions during the three (3) months preceding the event giving rise to the claim.
These Terms of Service shall be governed by, interpreted, and enforced in accordance with the laws of the Republic of Kenya. Any disputes arising out of these terms that cannot be resolved amicably shall be referred to arbitration under the Nairobi Centre for International Arbitration (NCIA) rules.
If you have any questions or require clarification regarding these Terms of Service, please contact our legal department at:
Legal & Compliance Department
Numeriq Solutions
Delta Corner Towers, Westlands, Nairobi
Email: compliance@numeriq.co.ke